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We use cookies to give you the best online experience.
By using our website you agree to our use of cookies in accordance with our.
Popular Games:,English Intl The operator of this website is Dumarca Gaming Ltd.
This website is regulated by the Malta Gaming Authority and operated under the following license:.
By accessing and using the Website, you agree to be bound by these Terms and Conditions.
These Terms and Conditions apply to all gaming with us via any device, here downloadable applications on a mobile device.
It is important that you review these Terms and Conditions carefully.
If you do not agree to be bound by these Terms and Conditions, please do not use the Website.
Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, whereby you will be required to accept the revised Terms and Conditions to continue playing on the Website the next time you log in to your account.
If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance.
We may make minor changes to these Terms and Conditions from time to time, and advise you to review these Terms and Conditions regularly, together with the specific Rules for each game you choose to play, in order to remain up to date with any changes.
You can easily identify whether these Terms and Conditions have changed by referring to the version number and date of the current Terms and Conditions stated at the top of this page.
Account opening and verification checks 2.
You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.
You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us.
If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned less any winnings already paid out.
The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.
You must not mask, disguise, anonymise or hide battlestar galactica online bonus code IP i.
Users who are resident in Malaysia, China, Hong Kong or the U.
S are not allowed to open an account.
We do not permit accounts to be racing games and money by, or used from, Users based in certain jurisdictions including the U.
The list of jurisdictions is determined by the legality of online gambling within the relevant countries, and may be changed by us from time to time.
In addition, some of our games may only be accessed and played in.
It is your sole responsibility to ensure that the information you provide is true, complete and correct, and is kept up-to-date.
We may also carry out telephone verification with you.
Such information will be processed in accordance with our.
Neteller that corresponds to the payment method.
We may request that you provide any of these documents certified to attest their credibility.
We may also use additional verification tools available to us in order to verify the authenticity of any documents you provide.
Furthermore, if we have reasonable grounds to believe that any documents provided by you are not genuine or are inaccurate, we reserve the right to refuse such documents.
Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction, and to the standard required of us under applicable laws and regulations.
Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within thirty 30 calendar days from our first request for documents.
Once we have verified your identity, the withdrawal will be actioned.
If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.
The company reserves the right to close a player account, but contractual obligations already made will be honoured.
Use of your account 3.
Users holding two or more accounts for any reason should inform us without delay.
If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.
If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.
You must choose one currency as the default currency of your account.
We will not be held liable for unauthorised access to your account if you do not safeguard this information.
We are entitled to assume that all play on your account is from you.
Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.
This fee will not be charged to an account which is deemed to be inactive following a self-exclusion request by the player.
Once the self-exclusion period lapses, the inactivity fees may be charged if the player remains inactive after battlestar galactica online bonus code lapse of the self-exclusion period.
Fees on inactive accounts can bring your account balance to zero.
The company reserves the right to use the inactivity fees to fund responsible gaming endeavours.
Administrative fees shall only be refundable on presentation of proof of a health impediment during such inactive period.
In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.
In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.
In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.
All gambling transactions are entered into at your own discretion.
Accordingly, you should not in any way treat Dumarca as a financial institution.
It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly.
Gambling transactions will not be confirmed if there are insufficient funds in your account.
We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.
If we request information on your source of funds, you must provide the information within 28 days.
Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.
We may also pass on such information to any relevant authority if required to do so by applicable laws.
If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Https://deposit-casino-bonus.website/and/finn-and-the-swirly-spin-rtp.html />In the event of an incorrect crediting, you should notify Dumarca immediately by email.
Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.
Please refer to specific Promotional Terms.
Dumarca reserve the right to impose a 30% processing fee if any circumstance authorised by them warrants a withdrawal before the full amount is wagered.
Unfortunately, MasterCard does not currently provide this functionality.
For further information please see.
E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E- wallet.
E-Pro e-Vouchers resold by First Remit will show in your card statement as "Online Payment".
An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money Issuer, to be used to credit an E-wallet 5.
Complaints and Dispute Resolution 5.
If the support team cannot resolve the complaint, they will escalate it to management for solution.
If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.
Dumarca will resolve any complaint promptly within ten 10 days from when the complaint is received by Dumarca, and the decision taken will be communicated by email.
If more time is required to respond to the complaint, we may extend the period by a further 10 days and will notify you accordingly.
If you are not satisfied with the outcome, you may vera and john casino no deposit your complaint to an Alternative Dispute Resolution Body ADR.
The following ADR procedure specific rules shall apply in this case.
The decision shall be binding.
The decision shall not be binding.
You can do this online, by visiting the Limits section of your account, or by contacting Customer Services.
In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the time period requested.
Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.
The self-exclusion will be applied to all websites operated by Dumarca.
You are able to extend the self-exclusion to our Group.
There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.
Please note that the self-exclusion will not apply to any websites not listed within our group, as these companies are not members of our group.
If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact youwe may donate the relevant amount to a charity of our choice.
Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.
Any request to remove any definite self-exclusion after the specified period has expired will be subject to a twenty-four hour cooling off period, after which your account will be re-activated.
Any request to lift an indefinite self-exclusion will be subject to a seven-day cooling off period.
If you wish to extend the self-exclusion, you can do so by contacting Customer Support.
We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.
However, there may be a short delay between your self-exclusion and marketing materials being stopped.
Self-excluding from our Website will not affect your marketing preferences with third parties, including advertising from other third-party affiliates, over which we have no control.
We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them.
We also recommend you consider self-excluding from any other online gaming operators with which you hold an account.
You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.
Any accounts found to be in use of a self-exclusion agreement will be closed as soon as such use is discovered.
You can do so online by visiting the Limits section of your account, under 'Close my Account'.
On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.
Limits set on your account are not extended to any other account you may hold with Dumarca.
You will have the option to apply limits might code magic online heroes and all websites operated by members of our group, to extend your limits please contact us.
Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail.
You remain responsible for any activity on your account between the time of your request and the closure of the account.
If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.
We may also close your account in the following circumstances: v you do not pass the verification or source of funds checks to our reasonable satisfaction; vi we reasonably believe that you are underage; or vii you have provided false or misleading information to us.
It is unlawful to deposit funds from ill-gotten means.
All transactions are monitored in order to prevent money laundering.
Any suspicious transactions will be reported to the relevant Authorities.
We may provide your personal information to a third party investigating your activity or account as set out in our Privacy Policy.
Specific Rules for casino games 8.
It is your responsibility to make sure that all details of the gambling transaction are correct.
The RNGs have been tested and verified for randomness by approved independent third parties.
Both the 'Play for Fun' and 'Play for Real' modes use exactly the same Random Number Generator.
The purpose of these chat rooms is to provide entertainment and communication amongst users of the games.
The User may only use the chat function in a manner that would be appropriate in a face-to-face conversation.
Limitation of Liability 9.
The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.
Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: i your breach of these Terms and Conditions; or ii events, circumstances or causes beyond our reasonable control.
If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Dumarca will not be liable for any loss that User may incur as a result of such unavailability.
Dumarca will aim to restore the service as soon as reasonably possible.
If for any reason a User becomes dissatisfied with any of the services provided by Dumarca, the User may contact Dumarca immediately and notify us of the issue.
If you experience a fault in the service provided, please report it to us immediately.
Dumarca does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet.
Any "unfinished game rounds" are restored when returning to the game.
Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software.
IP Rights includes any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trade marks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, trade names or any other intellectual or industrial property rights and any licenses in connection with any of the samewhether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
From a legal battlestar galactica online bonus code, the English language version of these Terms and Conditions will prevail over any other language version made available.
This includes any strike, political crisis, war, natural catastrophe and saturation of the telecommunication networks.
You irrevocably agree that, subject as provided below, the courts of Malta shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these Terms and Conditions and any matter arising therefrom.
Nothing in this clause shall limit the right of Dumarca to take proceedings against you in any other court of competent jurisdiction to the extent permitted by the law of such other jurisdiction.
This choice of law provision is without prejudice to the rights that may be granted to you as a consumer under mandatory provisions of European Union Law.
By accessing and using the Website, you agree to be bound by these Terms and Conditions.
These Terms and Conditions apply to all gaming with us via any device, including downloadable applications on a mobile device.
It is important that you review these Terms and Conditions carefully.
If you do not agree to be bound by these Terms and Conditions, please do not use the Website.
Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, whereby you will be required to accept the revised Terms and Conditions to continue playing on the Website the next time you log in to your account.
If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance.
We may make minor changes to these Terms and Conditions from time to time, and advise you to review these Terms and Conditions regularly, together with the specific Rules for each game you choose to play, in order to remain up to date with any changes.
You can easily identify whether these Terms and Conditions have changed by referring to the version number and date of the current Terms and Conditions stated at the top of this page.
You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.
You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us.
If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned less any winnings already paid out.
The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.
You must not mask, disguise, anonymise or hide your IP i.
Users who are resident in Malaysia, China, Hong Kong or the U.
S are not allowed to open an account.
We do not permit accounts to be opened by, or used from, Users based in certain jurisdictions including the U.
The list of jurisdictions is determined by the legality of online gambling within the relevant countries, and may be changed by us from time to time.
In addition, some of our games may only be accessed and played in.
It is your sole responsibility to ensure that the information you provide is true, complete and correct, and is kept up-to-date.
We may also carry out telephone verification with you.
Such information will be processed in accordance with our.
is real and money that corresponds to the payment method.
We may request that you provide any of these documents certified to attest their credibility.
We may also use additional verification tools available to us in order to verify the authenticity of any documents you provide.
Furthermore, if we have reasonable grounds to believe that any documents provided by you are not genuine or are inaccurate, we reserve the right to refuse such documents.
Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction, and to the standard required of us under applicable laws and regulations.
Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within thirty 30 calendar days from our first request for documents.
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If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding and code yumi ulrich lyoko winnings on your account without providing such verification and your account will be closed.
The company reserves the right to close a player account, but contractual obligations already made will be honoured.
Users holding two or more accounts for any reason should inform us without delay.
If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.
If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.
You must choose one currency as the default currency of your account.
We will not be held liable for unauthorised access to your account if you do not safeguard this information.
We are entitled to assume that all play on your account is from you.
Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.
This fee will not be charged to an account which is deemed to be inactive following a self-exclusion request by the player.
Once the self-exclusion period lapses, the inactivity fees may be charged if the player remains inactive after the lapse of the self-exclusion period.
Fees on inactive accounts can bring your account balance to zero.
The company reserves the right to use the inactivity fees to fund responsible gaming endeavours.
Administrative fees shall only be refundable on presentation of proof of a health impediment during such inactive period.
In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.
In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.
In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.
All gambling transactions are entered into at your own discretion.
Accordingly, you should not in any way treat Dumarca as a financial institution.
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Gambling transactions will not be confirmed if there are insufficient funds in your account.
We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.
If we request information on your source of funds, you must provide the information within 28 days.
Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.
We may also pass on such information to any relevant authority if required to do so by applicable laws.
If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.
In the event of an incorrect crediting, you should notify Dumarca immediately by email.
Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.
Please refer to specific Promotional Terms.
Dumarca reserve the right to impose a 30% processing fee if any circumstance authorised by them warrants a withdrawal before the full amount is wagered.
Unfortunately, MasterCard does not currently provide this functionality.
For further information please see.
E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E- wallet.
E-Pro e-Vouchers resold by First Remit will show in your card statement as "Online Payment".
An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money Issuer, to be used to credit an E-wallet 5.
If the support team cannot resolve the complaint, they will escalate it to management for solution.
If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.
Dumarca will resolve any complaint promptly within ten 10 days from when the complaint is received by Dumarca, and the decision taken will be communicated by email.
If more time is required to respond to the complaint, we may extend the period by a further 10 days and will notify you accordingly.
If you are not satisfied with the outcome, you may refer your complaint to an Alternative Dispute Resolution Body ADR.
The following ADR procedure specific rules shall apply in this case.
The decision shall be binding.
The decision shall not be binding.
You can do this online, by visiting the Limits section of your account, or by contacting Customer Services.
In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the time period requested.
Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.
The self-exclusion will be applied to all websites operated by Dumarca.
You are able to extend the self-exclusion to our Group.
There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.
Please note that the self-exclusion will not apply to any websites not listed within our group, as these companies are not members of our group.
If, after a reasonable period, we are not vera and john casino no deposit to return your withdrawable funds because, for example, we are not able to contact youwe may donate the relevant amount to a charity of our choice.
Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.
Any request to remove any definite self-exclusion after the specified period has expired will be subject to a twenty-four hour cooling off period, after which your account will be re-activated.
Any request to lift an indefinite self-exclusion will be subject to a seven-day cooling off period.
If you wish to extend the self-exclusion, you can do so by contacting Customer Support.
We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.
However, there may be a short delay between your self-exclusion and marketing materials being stopped.
Self-excluding from our Website will not affect your marketing preferences with third parties, including advertising from other third-party affiliates, over which we have no control.
We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them.
We also recommend you consider self-excluding from any other online gaming operators with which you hold an account.
You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.
Any accounts found to be in use of a self-exclusion agreement will be closed as soon as such use is discovered.
You can do so online by visiting the Limits section of your account, under 'Close my Account'.
On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.
Limits set on your account are not extended to any other account you may hold with Dumarca.
You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.
Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail.
You remain responsible for any activity on your account between the time of your request and the closure of the account.
If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.
We may also close your account in the following circumstances: v you do not pass the verification or source of funds checks to our reasonable satisfaction; vi we reasonably believe that you are underage; or vii you have provided false or misleading information to us.
It is unlawful to deposit funds from ill-gotten means.
All transactions are monitored in order to prevent money laundering.
Any suspicious transactions will be reported to the relevant Authorities.
We may provide your personal information to a third party investigating your activity or account as set out in our Privacy Policy.
It is your responsibility to make sure that all details of the gambling transaction are correct.
The RNGs have been tested and verified for randomness by approved independent third parties.
Both the 'Play for Fun' and 'Play for Real' modes use exactly the same Random Number Generator.
The purpose of these chat rooms is to provide entertainment and communication amongst users of the games.
The User may only use the chat function in a manner that would be appropriate in a face-to-face conversation.
The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.
Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: i your breach of these Terms and Conditions; or ii events, circumstances or causes beyond our reasonable control.
If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Dumarca will not be liable for any loss that User may incur as a result of such unavailability.
Dumarca will aim to restore the service as soon as reasonably possible.
If for any reason a User becomes dissatisfied with any of the services provided by Dumarca, the User may contact Dumarca immediately and notify us of the issue.
If you experience a fault in the service provided, please report it to us immediately.
Dumarca does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet.
Any "unfinished game rounds" are restored when returning to the game.
Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software.
IP Rights includes any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trade marks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, trade names or any other intellectual or industrial property rights and any licenses in connection with any of the samewhether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
From a legal perspective, the English language version of these Terms and Conditions will prevail over any other language version made available.
This includes any strike, political crisis, war, natural catastrophe and saturation of the telecommunication networks.
You irrevocably agree that, subject as provided below, the courts of Malta shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these Terms and Conditions and any matter arising therefrom.
Nothing in this clause shall limit the right of Dumarca to take proceedings against you in any other court of competent jurisdiction to the extent permitted by the law of such other jurisdiction.
This choice of law provision is without prejudice to the rights that may be granted to you as a consumer under mandatory provisions of European Union Law.
Check it out below: Version 3.
We are a controller also known as a "data controller" in respect of your Personal Information.
Controller is a legal term and means that we are responsible for determining the purposes for which your Personal Information is processed.
We will ensure that your Personal Information is processed in compliance with data protection laws and regulations in the countries where we operate.
Accordingly, we have set out in this Privacy Policy how we use your Personal Information.
We may update this Privacy Policy from time to time, and therefore recommend that you review this Privacy Policy regularly.
Where we make any material changes to this Privacy Policy, we will notify you that changes have been made.
About us We are part of the Jackpotjoy group of companies, which is headed by JPJ Group plc.
Our Group includes companies such as Jackpotjoy Operations Ltd and Jet Management Group Ltd.
How we collect your Personal Information So that we can operate our websites and mobile applications, you will be asked to provide your Personal Information for the purposes of registering and opening an account with us.
You are under no obligation to provide Personal Information to us.
However, certain Personal Information is essential in order for us to provide you with our services for example, enabling you to play the games on the website and you might not be able to obtain certain services if you choose to withhold information we have requested that is required for those services.
We also collect information about the transactions you make, including details of payment cards used.
We may collect Personal Information through surveys which we, or companies engaged by us for such purpose, undertake.
In addition, we collect information about your use of our websites, mobile applications and services.
We will also collect other information necessary for us to process your Personal Information for the purposes set out in this Privacy Policy.
If you provide your name, address or any other Personal Information on the public area of our websites, we will process this Personal Information also.
We may also collect Personal Information from third party service providers, such as fraud prevention companies.
Finally, we also use "cookies" which may collect certain information about you, such as your devices' IP addresses, which constitutes Personal Information.
You can learn more about the cookies we use in the 'Cookies' section below.
How will we use your Personal Information?
In accordance with data protection laws, we will only process your Personal Information where we have a lawful basis for doing so.
In respect of your Personal Information, these bases are: i where it is necessary to provide services to you under the performance of the contract we have with you; ii where we are required to do so in accordance with legal or regulatory obligations; iii where such processing is in the public interest; iv where you have given your consent; and, v where it is in our legitimate interests to process your Personal Information, provided that none of these prejudice your own rights, freedoms and interests.
We may also disclose your Personal Information to processors to provide services on our behalf.
Such processors will only process your Personal Information in accordance with this Privacy Policy, and we will have a contract in place with each such processor to ensure your Personal Information is kept secure.
Transferring your Personal Information outside of the EEA We do not transfer your Personal Information outside the European Economic Area "EEA".
If we did transfer your Personal Information outside the EEA, we will take all reasonable steps to ensure that adequate measures are in place to keep your Personal Information as secure as it is within the EEA, and in accordance with this Privacy Policy.
Security We have implemented extensive technical and organisational measures to protect your data from loss, manipulation and unauthorised access.
We are monitored and reviewed by the regulatory authorities in the jurisdictions where we no deposit bingo casino gaming licences.
Security measures include, but are not limited to, digital and physical perimeter protection, asset management, access control and operational security controls.
While we will use all reasonable endeavours to keep your Personal Information safe and secure at all times, you should note that security can never be guaranteed and we may not be liable to you unless your security is compromised due to our negligence.
Marketing We may engage the services of third party service providers and members of our Group to provide you with certain marketing services.
We take steps to ensure that arrangements with these parties protect your privacy by ensuring that these parties comply strictly with our instructions when they are processing your Personal Information.
Marketing communications about the website As a user of our website, you can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you.
We may use your Personal Information to offer you personalised experiences on our website.
We may deliver from time to time personalised content deposit and withdrawal anchor chart using cookies to understand your behaviour and online preferences.
To understand how cookies are used, please see the table above and the 'Cookies' section below.
When you choose to opt-out from email, SMS or phone marketing channels about the website, you will stop receiving marketing communications within 72 hours.
When you decide to opt-out from receiving post marketing about the website, please be aware it may take up to 28 days for your request to take effect.
These include other websites owned by us, and websites owned by Jackpotjoy Operations Ltd and Jet Management Group Limited.
Don't worry, unless you register directly with those other gaming websites, they will not be able to send you marketing messages directly, and we will remain in control of whether marketing messages are sent to you.
To the extent any members of our group are engaged by us to process your Personal Information on our behalf, we will ensure that these sister companies comply strictly with our instructions regarding such processing.
We do not control the way these Social Media Sites operate and collect your information, and you should read their respective privacy policies to understand how they use your personal information.
If you are a Facebook user, we may periodically use the Source Ads services to provide you with personalised content about our gaming websites.
When you are logged into your Facebook account, we may provide you with personalised content.
To provide this personalised content, Facebook may be sharing information with us that you have chosen to make available pursuant to your Facebook settings.
You can read more information about how Facebook uses your information in their.
We may also show you personalised and targeted advertisements on your Facebook account.
If you no longer want to receive personalised and targeted advertisements from us on Facebook, you can manage your advertising preferences and decide what you want or do not want to see by using the settings in your Facebook account.
You can read more details about how to manage your ad preferences on Facebook.
Each cookie is unique to your web browser.
It will contain some anonymous information, such as a unique identifier and the website name and some digits and numbers.
Cookies do lots of different jobs that improve your use of a website or application, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.
Cookies make the interaction between you and the website faster and easier.
Our Cookies: We use a number of different cookies on this Website to help us to recognise you, track your activity and improve your use and experience of the Website.
In addition, we use a number of third party service providers, who also set cookies on this Website, in order to deliver the services that they are providing to us.
Such services include, but are not limited to, helping us to improve your use and experience of the Website by tracking your activity on the Website, measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.
You can view the cookies used for such purposes on this Website and opt out of the collection and use of your information for such targeted advertising here:.
Although this is generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests.
If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set but you need to be aware that you might lose some functions of that website.
Most online browsers automatically accept cookies.
However, if you wish to restrict or block cookies you can modify your browser settings.
Information on deleting or controlling cookies is available at.
Retention of your Personal Information We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities.
Accordingly, your Personal Information will be retained for a minimum of five years following the closure of your account if applicable or the last contact with us from you.
Where it is no longer necessary for us to process your Personal Information, we will delete it sooner.
If you request that you should not be able to access our websites, mobile applications and services i.
Updating Your Personal Information You can update your Personal Information at any time via your account.
We request that where your Personal Information changes you update your account as soon as possible.
You also have a right to object to any profiling to the extent that it relates to direct marketing only.
If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection supervisory authority.
If you would like to exercise any of your rights then you can do so by contacting us as described below.
continue reading be aware that while we will try to accommodate any request you make in respect of your rights, they are not necessarily absolute rights.
This means that we may have to refuse your request or may only be able to comply with it in part.
Where you make a request in respect of your rights we will require proof of identification.
We may also ask that you clarify your request.
this web page will aim to respond to any request within one month of verifying your identity.
If we receive repeated requests, or have reason to believe requests are being made unreasonably, we reserve the right not to respond.
Contact Us If you have any questions regarding our use of your Personal Information, or you would like to exercise any of your rights, please contact our DPO at Alternatively you can write a letter to: Dumarca Gaming Limited Attn: Data Protection Officer The Emporium, Level 4, St.
Louis Street, Msida, MSD 1421 Malta.

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We're pleased as punch to offer our players a wide variety of positively scrumptious bonuses to enjoy.
There are deposit bonuses, Free Spins, Spin Credits and so much more!
This page will provide you with all the information you need to help you navigate our world of bonus fun.
When it comes to bonuses, we think most casinos have way too many rules and complications.
This means that if you've got cash in your account, you can always withdraw it!
Bonus money gives you a second chance at luck.
If your cash balance reaches 0, that's when your bonus kicks in.
Each bonus has a specific wagering requirement that has to be met before it's converted into cash.
When you reach the specified wagering requirement, your remaining bonus balance will turn into cash that you can withdraw.
Still scratching your head?
No worries, just click at this page down for some helpful examples.
You have made a deposit and received a 100% deposit bonus.
Your account will now look like this.
When you begin to play, you always start playing with your cash first.
But please be aware that when you withdraw your cash at any time, you will also forfeit your remaining bonus.
This is when your bonus money activates.
Since you are playing with bonus money, you must meet the wagering requirement usually 40 times the bonus amount.
From this point on, all the money in your account will remain as bonus money until the wagering requirement has been met, even if the balance goes above the original bonus amount.
Once the wagering requirement is met, your total bonus balance will turn into cash.
The wagering of your bonus only starts when you start playing with the bonus balance.
This means that real money wagers will NOT count towards the wagering of your bonus.
There's actually more than one type of bonus on the site, and you can get your hands on some if you keep an eye out and sign up for the.
Keep your email address up to date and you could find amazing bonuses like these waiting in your inbox.
Deposit Bonuses Deposit bonuses are offered through our newsletters and sometimes also directly through our website.
These bonuses will be a percentage of your deposit e.
Bonus Cups A bonus cup is a deposit bonus with a fixed bonus amount.
The deposit and bonus amount will be stated in the promotion e.
Spin Credits A Spin Credit is a specific bonus amount e.
The winnings from a Spin Credit turn into a generic bonus with a specified wagering requirement.
Free Spins Free Spins allow you to play a set number of game rounds on a selected game.
They can be purchased in the shop or earned in various promotions.
Winnings from a Free Spin turn into a generic bonus with a specified wagering requirement.
Super Spins Super Spins are another type of Free Spin.
They come in different varieties and are all connected to the games by the provider Quickspin.
Anything you win while that bonus feature is running is all yours to keep.
Choose wisely, because whatever you win is yours to keep.
Top Spins Your Top Spin allows you to play a total of 20 spins for free.
Once you're done spinning, you'll get to keep the total winnings from the top 5 highest-scoring rounds.
Winnings from all Free Spins and Super Spins turn into a generic bonus with a specified wagering requirement.
We use cookies to give you the best online experience.
By using our website you agree to our use of cookies in accordance with our.
Popular Games:,English Intl The operator of this website is Dumarca Gaming Ltd.
This website is regulated by the Malta Gaming Authority and operated under the following license:.
By accessing and using the Website, you agree to be bound by these Terms and Conditions.
These Terms and Conditions apply to all gaming with us via any device, including downloadable applications on a mobile device.
It is important that you review these Terms and Conditions carefully.
If you do not agree to be bound by these Terms and Conditions, please do not use the Website.
Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, whereby you will be required to accept the revised Terms and Conditions to continue playing on the Website the next time you log in to your account.
If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance.
We may make minor changes to these Terms and Conditions from time to time, and advise you to review these Terms and Conditions regularly, together with the specific Rules for each game you choose to play, in order to remain up to date with any changes.
You can easily identify whether these Terms and Conditions have changed by referring to the version number and date of the current Terms and Conditions stated at the top of this page.
Account opening and verification checks 2.
You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.
You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us.
If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned less any winnings already paid out.
The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.
You must not mask, disguise, anonymise or hide your IP i.
Users who are resident in Malaysia, China, Hong Kong or the U.
S are not allowed to open an account.
We do not permit accounts to be opened by, or used from, Users based in certain jurisdictions including the U.
The list of jurisdictions is determined by the legality of online gambling within the relevant countries, and may be changed by us from time to time.
In addition, some of our games may only be accessed and played in.
It is your sole responsibility to ensure that the information you provide is true, complete and correct, and is kept up-to-date.
We may also carry out telephone verification with you.
Such information will be processed in accordance with our.
Neteller that corresponds to the payment method.
We may request that you provide any of these documents certified to attest their credibility.
We may also use additional verification tools available to us in order to verify the authenticity of any documents you provide.
Furthermore, if we have reasonable grounds to believe that any documents provided by you are not genuine or are inaccurate, we reserve the right to refuse such documents.
Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction, and to the standard required of us under applicable laws and regulations.
Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within thirty here calendar days from our first request for documents.
Once we have verified your identity, the withdrawal will be actioned.
If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.
The company reserves the right to close a player account, but contractual obligations already made will be honoured.
Use of your account 3.
Users holding two or more accounts for any reason should inform us without delay.
If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.
If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.
You must choose one currency as the default currency of your account.
We will not be held liable for unauthorised access to your account if you do not safeguard this information.
We are entitled to assume that all play on your account is from you.
Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.
This fee will not be charged to an account which is deemed to be inactive following a self-exclusion request by the player.
Once the self-exclusion period lapses, the inactivity fees may be charged if the player remains inactive after the lapse of the self-exclusion period.
Fees on inactive accounts can bring your account balance to professional sport and money />The company reserves the right to use the inactivity fees to fund responsible gaming endeavours.
Administrative fees shall only be refundable on presentation of proof of a health impediment during such inactive period.
In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.
In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.
In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.
All gambling transactions are entered into at your own discretion.
Accordingly, you should not in any way treat Dumarca as a financial institution.
It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly.
Gambling transactions will not be confirmed if there are insufficient funds in your account.
We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.
If we request information on your source of funds, you must provide the information within 28 days.
Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.
We may also pass on such information to any relevant authority if required to do so by applicable laws.
If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.
In the event of an incorrect crediting, you should notify Dumarca immediately by email.
Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.
Please refer to specific Promotional Terms.
Dumarca reserve the right to impose a 30% processing fee if any circumstance authorised by them warrants a withdrawal before the full amount is wagered.
Unfortunately, MasterCard does not currently provide this functionality.
For further information please see.
E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E- wallet.
E-Pro e-Vouchers resold by First Remit will show in your card statement as "Online Payment".
An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money Issuer, to be used to credit an E-wallet 5.
Complaints and Dispute Resolution 5.
If the support team cannot resolve the complaint, they will escalate it to management for solution.
If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.
Dumarca will resolve any complaint promptly within ten 10 days from when the complaint is received by Dumarca, and the decision taken will be communicated by email.
If more time is required to respond to the complaint, we may extend the period by a further 10 days and will notify you accordingly.
If you are not satisfied with the outcome, you may refer your complaint to an Alternative Dispute Resolution Body ADR.
The following ADR procedure specific rules shall apply in this case.
The decision shall be binding.
The battlestar galactica online bonus code shall not be binding.
You can do this online, by visiting the Limits section of your account, or by contacting Customer Services.
In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the time period requested.
Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.
The self-exclusion will be applied to all websites operated by Dumarca.
You are able to extend the self-exclusion to our Group.
There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.
Please note that the self-exclusion will not apply to any websites not listed within our group, as these companies are not members of our group.
If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact youwe may donate the relevant amount to a charity of our choice.
Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.
Any request to remove any definite self-exclusion after the specified period has expired will be subject to a twenty-four hour cooling off period, after which your account will be re-activated.
Any request to lift an indefinite self-exclusion will be subject to a seven-day cooling off period.
If you wish to extend the self-exclusion, you can do so by contacting Customer Support.
We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.
However, there may be a short delay between your self-exclusion and marketing materials being stopped.
Self-excluding from our Website will not affect your marketing preferences with third parties, including advertising from other third-party affiliates, over which we have no control.
We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them.
We also recommend you consider self-excluding from any other online gaming operators with which you hold an account.
You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.
Any accounts found to be in use of a self-exclusion agreement will be closed as soon as such use is discovered.
You can do so online by visiting the Limits section of your account, under 'Close my Account'.
On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.
Limits set on your account are not extended to any other account you may hold with Dumarca.
You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.
Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail.
You remain responsible for any activity on your account between the time of your request and the closure of the account.
If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.
We may also close your account in the following circumstances: v you do not pass the verification or source of funds checks to our reasonable satisfaction; vi we reasonably believe that you are underage; or vii you have provided false or misleading information to us.
It is unlawful to deposit funds from ill-gotten means.
All transactions are monitored in order to prevent money laundering.
Any suspicious transactions will be reported to the relevant Authorities.
We may provide your personal information to a third party investigating your activity or account as set out in our Privacy Policy.
Specific Rules for casino games 8.
It is your responsibility to make sure that all details of the gambling transaction are correct.
The RNGs have been tested and verified for randomness by approved independent third parties.
Both the 'Play for Fun' and 'Play for Real' modes use exactly the same Random Number Generator.
The purpose of these chat rooms is to provide entertainment and communication amongst users of the games.
The User may only use the chat function in a manner that would be appropriate in a face-to-face conversation.
Limitation of Liability 9.
The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.
Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: i your breach of these Terms and Conditions; or ii events, circumstances or causes beyond our reasonable control.
If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Dumarca will not be liable for any loss that User may incur as a result of such unavailability.
Dumarca will aim to restore the service as soon as reasonably possible.
If for any reason a User becomes dissatisfied with any of the services provided by Dumarca, the User may contact Dumarca immediately and notify us of the issue.
If you experience a fault in the service provided, please report it to us immediately.
Dumarca does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet.
Any "unfinished game rounds" are restored when returning to the game.
Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software.
IP Rights includes any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trade marks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, trade names or any other intellectual or industrial property rights and any licenses in connection with any of the samewhether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
From a legal perspective, the English language version of these Terms and Conditions will prevail over any other language version made available.
This includes any strike, political crisis, war, natural catastrophe and saturation of the telecommunication networks.
You irrevocably agree that, subject as provided below, the courts of Malta shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these Terms and Conditions and any matter arising therefrom.
Nothing in this clause shall limit the right of Dumarca to take proceedings against you in any other court of competent jurisdiction to the extent permitted by the law of such other jurisdiction.
This choice of law provision is without prejudice to the rights that may be granted to you as a consumer under mandatory provisions of European Union Law.
By accessing and using the Website, you agree to be bound by these Terms and Conditions.
These Terms and Conditions apply to all gaming with us via any device, including downloadable applications on a mobile device.
It is important that you review these Terms and Conditions carefully.
If you do not agree to be bound by these Terms and Conditions, please do not use the Website.
Dumarca will notify you of any significant updates to these Terms and Conditions before they come into effect, whereby you will be required to accept the revised Terms and Conditions to continue playing on the Website the next time you log in to your account.
If you do not agree to be bound by the updated Terms and Conditions, you should close your account and withdraw any available balance.
We may make minor changes to these Terms and Conditions from time to time, and advise you to review these Terms and Conditions regularly, together with the specific Rules for each game you choose to play, in order to remain up to date with any changes.
You can easily identify whether these Terms and Conditions have changed by referring to the version number and date of the current Terms and Conditions stated at the top of this page.
You must be of legal age 18 years of age or older if required in the jurisdiction where you live to open and make use of an account with us.
You must also be of mental capacity to take responsibility for your own actions and to enter into an enforceable contract with us.
If we have reasonable grounds to believe that any account is being operated by anyone under the age of 18, the account will immediately be closed and all funds deposited will be returned less any winnings already paid out.
The availability of the Website in any particular jurisdiction does not constitute an offer or invitation by Dumarca to use the services offered by the Website.
You must not mask, disguise, anonymise or hide your IP i.
Users who are resident in Malaysia, China, Hong Kong or the U.
S are not allowed to open an account.
We do not permit accounts to be opened by, or used from, Users based in certain jurisdictions including the U.
The list of jurisdictions is determined by the legality of online gambling within the relevant countries, and may be changed by us from time to time.
In addition, some of our games may only be accessed and played in.
It is your sole responsibility to ensure that the information you provide is true, complete and correct, and is kept up-to-date.
We may also carry out telephone verification with you.
Such information will be processed in accordance with our.
Neteller that corresponds to the payment method.
We may request that you provide any of these documents certified to attest their credibility.
We may also use additional verification tools available to us in order to verify the authenticity of any documents you provide.
Furthermore, if we have reasonable grounds to believe that any documents provided by you are not genuine or are inaccurate, we reserve the right to refuse such documents.
Dumarca reserves the right to restrict any account until the relevant verification checks have been carried out to our reasonable satisfaction, and to the standard required of us under applicable laws and regulations.
Dumarca further reserves the right to close your account and return any remaining balance if verification checks have not been carried out to our reasonable satisfaction within thirty 30 calendar days from our first request for documents.
Once we have verified your identity, the withdrawal will be actioned.
If your account has been restricted for not providing age verification information only, you may withdraw any remaining funds excluding any winnings on your account without providing such verification and your account will be closed.
The company reserves the right to close a player account, but contractual obligations already made will be honoured.
Users holding two or more accounts for any reason should inform us without delay.
If we identify any User with more than one account, we will close any duplicate account s and return any withdrawable funds.
If we have grounds to believe that one or more account s have been opened with the intention to mislead or defraud Dumarca, we may cancel any pending transaction s related to such conduct and close any or all of the account s.
You must choose one currency as the default currency of your account.
We will not be held liable for unauthorised access to your account if you do not safeguard this information.
We are entitled to assume that all play on your account is from you.
Should you notice any mistakes, you should immediately notify Dumarca so that it can be reviewed and rectified as necessary.
This fee will not be charged to an account which vera and john casino no deposit deemed to be inactive following a self-exclusion request by the player.
Once the self-exclusion period lapses, the inactivity fees may be charged if the player remains inactive after the lapse of the self-exclusion period.
Fees on inactive accounts can bring your account balance to zero.
The company reserves the right to use the inactivity fees to fund responsible gaming endeavours.
Administrative fees shall only be refundable on presentation of proof of a health impediment during such inactive period.
In the event that we identify, or have reasonable grounds to believe, that a payment method does not belong to you, we reserve the right to close your account and void any winnings arising from the relevant deposit s.
In the case of deposits via credit and debit cards, you may be requested, in our reasonable discretion, to submit a copy of the front and back of the relevant credit card showing only the first six and last four digits on the front, and hiding the CVV2 number from the back.
In circumstances where we reasonably believe that you are depositing money without any intention to enter into a gambling transaction, we may investigate your account in accordance with these Terms and Conditions.
All gambling transactions are entered into at your own discretion.
Accordingly, you should not in any way treat Dumarca as a https://deposit-casino-bonus.website/and/1960bet-today-match-and-code.html institution.
It is your responsibility to maintain sufficient funds in your account, and to stake your funds accordingly.
Gambling transactions will not be confirmed if there are insufficient funds in your account.
We reserve the right to void any stake which may be inadvertently placed or accepted if your account does not have sufficient funds to cover the whole of the stake.
If we request information on your source of funds, you must provide the information within 28 days.
Dumarca may, acting reasonably, restrict or close any account where the response to such requests is not satisfactory.
We may also pass on such information to any relevant authority if required to do so by applicable laws.
If, prior to us becoming aware of the error, you have withdrawn funds that do not belong to you, without prejudice to any other remedy and action that may be available to us by law, the mistakenly paid amount will constitute a debt owed by you to Dumarca.
In the event of an incorrect crediting, you should notify Dumarca immediately by email.
Depending on the promotion, these bonus funds may be convertible to real money after fulfilling a specific set of criteria for the promotion.
Please refer to specific Promotional Terms.
Dumarca reserve the right to impose a 30% processing fee if any circumstance authorised by them warrants a withdrawal before the full amount is wagered.
Unfortunately, MasterCard does not currently provide this functionality.
For further information please see.
E-PRO is a payment solution provided by EMP Corp, an E-money agent, based on E-money and E- wallet.
E-Pro e-Vouchers resold by First Remit will show in your card statement as "Online Payment".
An E-VOUCHER, constituting electronic money, is generated in the event of an intervention by EMP Corp to pay for the services offered on the MERCHANT SITE If the payment service provider is EMP Corp, the transaction will result in the creation and purchase of electronic money issued by an E-money Issuer, to be used to credit an E-wallet 5.
If the support team cannot resolve the complaint, they will escalate it to management for solution.
If you do not agree with the decision made by our Customer Services team, you can escalate this complaint to the Customer Support Manager at complaints verajohn.
Dumarca will resolve any complaint promptly within ten 10 days from when the complaint is received by Dumarca, and the decision taken will be communicated by email.
If more time is required to respond to the complaint, we may extend the period by a further 10 days and will notify you accordingly.
If you are not satisfied with the outcome, you may refer your complaint to an Alternative Dispute Resolution Body ADR.
The following ADR procedure specific rules shall apply in this case.
The decision shall be binding.
The decision shall not be binding.
You can do this online, by visiting the Limits section of your account, or by contacting Customer Services.
In asking us to exclude you, you acknowledge and agree that we will suspend your account and prevent you from gambling on the Website for the time period requested.
Applying a self-exclusion will not affect any pending withdrawal, unless verification documents are requested in line with our Know Your Customer process.
The self-exclusion will be applied to all websites operated by Dumarca.
You are able to extend the self-exclusion to our Group.
There may be a short delay in applying the self-exclusion to websites operated by other members of our Group.
Please note that the self-exclusion will not apply to any websites not listed within our group, as these companies are not members of our group.
If, after a reasonable period, we are not able to return your withdrawable funds because, for example, we are not able to contact youwe may donate the relevant amount to a charity of our choice.
Bonuses may expire during the suspension of your account; we cannot reinstate any expired bonuses once the account is re-activated.
Any request to remove any definite self-exclusion after the specified period has expired will be subject to a twenty-four hour cooling off period, after which your account will be re-activated.
Any request to lift an indefinite self-exclusion will be subject to a seven-day cooling off period.
If you wish to extend the self-exclusion, you can do so by contacting Customer Support.
We will take all reasonable steps to ensure that self-excluded accounts do not receive any marketing material from us.
However, there may be a short delay between your self-exclusion and marketing materials being stopped.
Self-excluding from our Website will not affect your marketing preferences with third parties, including advertising click here other third-party affiliates, over which we have no control.
We strongly recommend that you contact any such parties and opt out from receiving any marketing material from them.
We also recommend you consider self-excluding from any other online gaming operators with which you hold an account.
You should not attempt to open an account on any website operated by Dumarca or any other member of its group whilst you have opted for self-exclusion.
Any accounts found to be in use of a self-exclusion agreement will be closed as soon as such use is discovered.
You can do so online by visiting the Limits section of your account, under 'Close my Account'.
On confirming the Time-Out, your account will be immediately suspended and it will not be possible to log in until the selected duration has expired.
Limits set on your account are not extended to any other account you may hold with Dumarca.
You will have the option to apply limits to all websites operated by members of our group, to extend your limits please contact us.
Closure via customer support will be implemented within 24 hours and you will receive a confirmation via e-mail.
You remain responsible for any activity on your account between the time of your request and the closure of the account.
If, after investigating, we reasonably believe that you were engaging in one of the above activities, we will close your account.
We may also close your account in the following circumstances: v you do not pass the verification or source of funds checks to our reasonable satisfaction; vi we reasonably believe that you are underage; or vii you have provided false or misleading information to us.
It is unlawful to deposit funds from ill-gotten means.
All transactions are monitored in order to prevent money laundering.
Any suspicious transactions will be reported to the relevant Authorities.
We may provide your personal information to a third party investigating your activity or account as set out in our Privacy Policy.
It is your responsibility to make sure that all details of the gambling transaction are correct.
The RNGs have been tested and verified for randomness by approved independent third parties.
Both the 'Play for Fun' and 'Play for Real' modes use exactly the same Random Number Generator.
The purpose of these chat rooms is to provide entertainment and communication amongst users of the games.
The User may only use the chat function in a manner that would be appropriate in a face-to-face conversation.
The Website and the games are provided without any guarantees, conditions or warranties as to their accuracy, whether express or implied.
Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen.
We will not be in breach of these Terms and Conditions, nor be liable for delay in performing, or failure to perform, any of our obligations under these Terms and Conditions, if such delay or failure results from: i your breach of these Terms and Conditions; or ii events, circumstances or causes beyond our reasonable control.
If you use the Website for any commercial or business purpose, we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Dumarca will not be liable for any loss that User may incur as a result of such unavailability.
Dumarca will aim to restore the service as soon as reasonably possible.
If for any reason a User becomes dissatisfied with any of the services provided by Dumarca, the User may contact Dumarca immediately and notify us of the issue.
If you experience a fault in the service provided, please report it to us immediately.
Dumarca does not accept any liability for any failures or issues that arise due to your equipment, internet connection or internet.
Any "unfinished game rounds" are restored when returning to the game.
Your use of the Website does not give you ownership of any intellectual property rights on the Website or in the software.
IP Rights includes any and all intellectual property rights, of all types or nature whatsoever, including, without limitation, patent, copyright, design rights, trade marks, database rights, applications for any of the above, moral rights, know-how, trade secrets, domain names, URL, trade names or any other intellectual or industrial property rights and any licenses in connection with any of the samewhether or not registered or capable of registration, and whether subsisting in any specific country or countries or any other part of the world.
From a legal perspective, the English language version of these Terms and Conditions will prevail over any other language version made available.
This includes any strike, political crisis, war, natural catastrophe and saturation of the telecommunication networks.
You irrevocably agree that, subject as provided below, the courts of Malta shall have exclusive jurisdiction in relation to any claim, dispute or difference concerning these Terms and Conditions and any matter arising therefrom.
Nothing in this clause shall limit the right of Dumarca to take proceedings against you in any other court of competent jurisdiction to the extent permitted by the law of such other jurisdiction.
This choice of law provision is without prejudice to the rights that may be granted to you as a consumer under mandatory provisions of European Union Law.
Check it out below: Version 3.
We are a controller also known as a "data controller" in respect of your Personal Information.
Controller is a legal term and means that we are responsible for determining the purposes for which your Personal Information is processed.
We will ensure that your Personal Information is processed in compliance with data protection laws and regulations in the countries where we operate.
Accordingly, we have set out in this Privacy Policy how we use your Personal Information.
We may update this Privacy Policy from time to time, and therefore recommend that you review this Privacy Policy regularly.
Where we make any material changes to this Privacy Policy, we will notify you that changes have been made.
About us We are part of the Jackpotjoy group of companies, which is headed by JPJ Group plc.
Our Group includes companies such as Jackpotjoy Operations Ltd and Jet Management Group Ltd.
How we collect your Personal Information So that we can operate our websites and mobile applications, you will be asked to provide your Personal Information for the purposes of registering and opening an account with us.
You are under no obligation to provide Personal Information to us.
However, certain Personal Information is essential in order for us to provide you with our services for example, enabling you to play the games on the website and you might not be able to obtain certain services if you choose to withhold information we have requested that is required for those services.
We also collect information about the transactions you make, including details of payment cards used.
We may collect Personal Information through surveys which we, or companies engaged by us for such purpose, undertake.
In addition, we collect information about your use of our websites, mobile applications and services.
We will also collect other information necessary for us to process your Personal Information for the purposes set out in this Privacy Policy.
If you provide your name, address or any other Personal Information on the public area of our websites, we will process this Personal Information also.
We may also collect Personal Information from third party service providers, such as fraud prevention companies.
Finally, we also use "cookies" which may collect certain information about you, such as your devices' IP addresses, battlestar galactica online bonus code constitutes Personal Information.
You can learn more about the cookies we use in the 'Cookies' section below.
How will we use your Personal Information?
In accordance with data protection laws, we will only process your Personal Information where we have a lawful basis for doing so.
In respect of your Personal Information, these bases are: i where it is necessary to provide services to you under the performance of the contract we have with you; ii where we are required to do so in accordance with legal or regulatory obligations; iii where such processing is in the public interest; iv where you have given your consent; and, v where it is in our legitimate interests to process your Personal Information, provided that none of these prejudice your own rights, freedoms and interests.
We may also disclose your Personal Information to processors to provide services on our behalf.
Such processors will only process your Personal Information in accordance with this Privacy Policy, and we will have a contract in place with each such processor to ensure your Personal Information is kept secure.
Transferring your Personal Information outside of the EEA We do not transfer your Personal Information outside the European Economic Area "EEA".
If we did transfer your Personal Information outside the EEA, we will take all reasonable steps to ensure that adequate measures are in place to keep your Personal Information as secure as it is within the EEA, and in accordance with this Privacy Policy.
Security We have implemented extensive technical and organisational measures to protect your data from loss, manipulation and unauthorised access.
We are monitored and reviewed by the regulatory authorities in the jurisdictions where we have gaming licences.
Security measures include, but are not limited to, digital and physical perimeter protection, asset management, access control and operational security controls.
While we will use all reasonable endeavours to keep your Personal Information safe and secure at all times, you should note that security can never be play free blackjack slots and we may not be liable to you unless your security is compromised due to our negligence.
Marketing We may engage the services of third party service providers and members of our Group to provide you with certain marketing services.
We take steps to ensure that arrangements with these parties protect your privacy by ensuring that these parties comply strictly with our instructions when they are processing your Personal Information.
Marketing communications about the website As a user of our website, you can tell us whether or not you wish to be contacted for marketing purposes and, if so, how we can contact you.
We may use your Personal Information to offer you personalised experiences on our website.
We may deliver from time to time personalised content by using cookies to understand your behaviour and online preferences.
To understand how cookies are used, please see the table above and the 'Cookies' section below.
When you choose to opt-out from email, SMS or phone marketing channels about the website, you will stop receiving marketing communications within 72 hours.
When you decide to opt-out from receiving post marketing about the website, please be aware it may take up to 28 days for your request to take effect.
These include other websites owned by us, and websites owned by Jackpotjoy Operations Ltd and Jet Management Group Limited.
Don't worry, unless you register directly with those other gaming websites, they will not be able to send you marketing messages directly, and we will remain in control of whether marketing messages are sent to you.
To the extent any members of our group are engaged by us to process your Personal Information on our behalf, we will ensure that these sister companies comply strictly with our instructions regarding such processing.
We do not control the way these Social Media Sites operate and collect your information, and you should read their respective privacy policies to understand how they use your personal information.
If you are a Facebook user, we may periodically use the Facebook Ads services to provide you with personalised content about our gaming websites.
When you are logged into your Facebook account, we may provide you with personalised content.
To provide this personalised content, Facebook may be sharing information with us that you have chosen to make available pursuant to your Facebook settings.
You can read more information about how Facebook uses your information in their.
We may also show you personalised and targeted advertisements on your Facebook account.
If you no longer want to receive personalised and targeted advertisements from us on Facebook, you can manage your advertising preferences and decide what you want or do not want to see by using the settings in your Facebook account.
You can read more details about how to manage your ad preferences on Facebook.
Each cookie is unique to your web browser.
It will contain some anonymous information, such as a unique identifier and the website name and some digits and numbers.
Cookies do lots of different jobs that improve your use of a website or application, like letting you navigate between pages efficiently, storing your preferences, and generally improving your experience of a website.
Cookies make the interaction between you and the website faster no deposit bingo and easier.
Our Cookies: We use a number of different cookies on this Website to help us to recognise you, track your activity and improve your use and experience of the Website.
In addition, we use a number of third party service providers, who also set cookies on this Website, in order to deliver the services that they are providing to us.
Such services include, but are not limited to, helping us to improve your use and experience of the Website by tracking your activity on the Website, measuring the effectiveness of the Website and the effectiveness of our marketing campaigns.
You can view the cookies used for such purposes on this Website and opt out of the collection and use of your information for such targeted advertising here:.
Although this is generally quite harmless, you may not, for example, want to see advertising that has been targeted to your interests.
If you prefer, it is possible to block some or all cookies, or even to delete cookies that have already been set but you need to be aware that you might lose some functions of that website.
Most online browsers automatically accept cookies.
However, if you wish to restrict or block cookies you can modify your browser settings.
Information on deleting or controlling cookies is available at.
Retention of your Personal Information We will retain your Personal Information for the period necessary for us to provide you with our services and to comply with our legal and regulatory responsibilities.
Accordingly, your Personal Information will be retained for a minimum of five years following the closure of your account if applicable or the last contact with us from you.
Where it is no longer necessary for us to process your Personal Information, we will delete it sooner.
If you request that you should not be able to access our websites, mobile applications and services i.
Updating Your Personal Information You can update your Personal Information at any time via your account.
We request that where your Personal Information changes you update your account as soon as possible.
You also have a right to object to any profiling to the extent that it relates to direct marketing only.
If you are unsure about your rights or are concerned about how your Personal Information may be processed, you should contact your national data protection supervisory authority.
If you would like to exercise any of your rights then you can do so by contacting us as described below.
Please be aware that while we will try to accommodate any request you make in respect of your rights, they are not necessarily absolute rights.
This means that we may have to refuse your request or may only be able to comply with it in part.
Where you make a request in respect of your rights we will require proof of identification.
We may also ask that you clarify your request.
We will aim to respond to any request within one month of verifying your identity.
If we receive repeated requests, or have reason to believe requests are being made unreasonably, we reserve the right not to respond.
Contact Us If you have any questions regarding our use of your Personal Information, or you would like to exercise any of your rights, please contact our DPO at Alternatively you can write a letter to: Dumarca Gaming Limited Attn: Data Protection Officer The Emporium, Level 4, St.
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